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Activate your temporary virtual card

If you've received a temporary virtual card, either from submitting a request or being assigned one by your admin, you'll need to activate it before you can spend. This gives you control over when the 7-day usage window begins, so you can activate it when you're ready to make a purchase.

Unlike regular Soldo cards, temporary virtual cards expire automatically 7 days after activation and can’t be reactivated once they've expired. If your card expires before you use it, you’ll need to ask for a new one or request that your admin assigns another.

How to activate your card in the web app

  1. From the navigation menu, select Pre-approved spend.
  2. Find the spend entry linked to the temporary card. 
Tip: You’ll see a Pending status next to any cards that haven’t been activated yet.
  1. Select the spend entry to open the details panel.
  2. You'll be able to review the information about the spend such as the amount, number of transactions allowed, and what the spend is for.
  3. When you're ready, select Activate card.

Your card will be ready to use instantly. From the moment you activate, the 7-day countdown begins. After that, the card will automatically expire and can't be used again.

How to activate your card in the mobile app

  1. From the bottom navigation, tap Account.
  2. Select Pre-approved spend.
  3. Tap the relevant spend entry from the list. You’ll see Pending if it hasn’t been activated yet.
  4. Review the spend details, including the allowed amount and number of transactions.
  5. Tap Activate card.

Your card will be ready to use instantly. From the moment you activate, the 7-day countdown begins. After that, the card will automatically expire and can't be used again.

Good to know

  • You can have more than one temporary virtual card at a time. These might be assigned by your admin or requested by you.
  • You can't add a temporary virtual card to Apple Pay or Google Pay. This feature is only available for regular Soldo cards.
  • You won't see your temporary virtual cards in the Cards section. To view or activate them, go to the Pre-approved spend section in the web or mobile app.

To find out how to view the full card details for online purchases, see: How to view temporary card details to make a purchase.


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Pricing plan(s): Standard, Plus, Unlimited
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