How can I lock a card in the mobile app?

If you think your card has been used fraudulently, we’ll work together to investigate and resolve the situation promptly.

With Soldo's real-time balances, spending notifications, and one-click locking and unlocking, you’ll be safer than ever from fraud and theft.

If you have a lost/stolen card, you can quickly lock it from being used in the mobile app:

• Log into the mobile app
• Tap on Cards then swipe to find the card you’d like to lock
• Tap Security then Lock card
• If necessary, you can then tap Report to report the card as lost, stolen, or damaged. Contact your company's admin who can issue you a replacement.