If you think your card has been used fraudulently, we’ll work together to investigate and resolve the situation promptly.
With Soldo's real-time balances, spending notifications, and one-click locking and unlocking, you’ll be safer than ever from fraud and theft.
If you have a lost/stolen card, you can quickly lock it from being used in the mobile app:
- Log into the mobile app
- Tap on Cards then swipe to find the card you’d like to lock
- Tap Security then Lock card
- If necessary, you can then tap Report to report the card as lost, stolen, or damaged. Contact your company's admin who can issue you a replacement.