This feature gives you the option to pay individuals, suppliers, or organisations using bank transfers.
You can use Pay someone on the mobile app to pay for supplier invoices. You can also transfer funds from Soldo into your business bank account.
For reimbursing employees for out-of-pocket expenses, use the web app
How to make a payment
On the mobile app, you can only make payments to existing payees. To add a new payee, follow these instructions.
- Navigate to Pay someone on the mobile app.
- Select the wallet from which you’re making the payment.
- Enter the payment amount and reference.
- Review the payment details, and then go through a security check using your Soldo mobile app or an SMS code.
- Payment confirmation.
FAQs:
Who can make payments?
Only Super Admins can make payments.
How much do I get charged for each bank transfer?
Can I make international payments?
Pay Someone supports Faster Payments Service (FPS) and Single Euro Payments Area (SEPA) bank transfers. UK customers can make GBP payments via FPS, while EU customers can make EUR payments through SEPA. Money can only be transferred in the currency of the main wallet.
Are there any payment limits?
There is a limit on how much can be paid in a single transaction. The limit is based on your business risk profile for each account. The payment limits for GBP and EUR can be found in View Payment Limits at the top right-hand corner of the Pay Someone page on the web app.
What if I transfer money to the wrong bank account?
If you mistakenly send a payment through Faster Payments (FPS), it's important to note that Soldo cannot recall or cancel these transactions. In such cases, directly contacting the payee to request a refund is recommended.
For errors involving SEPA payments (both Instant and Credit), please contact your Customer Success Manager or email businesssupport@soldo.com. We'll investigate the payment promptly.