For company administrators who need to set up and manage their company's Soldo account, the web app lets you do it all in one place – distribute, track, review, transfer, manage, analyse, report – everything you need to put you truly in control of your company’s money.
This article will guide you through the log in process for the Soldo web app.
Login methods
To login as a single account user, you will need:
- Your email address (For company Super admins, this is the email address that you supplied when registering for a Soldo account. For any other user, this is the email address that was provided when you were added as a user in the Soldo account.)
- Soldo account password
1. Enter your email address
2. Enter your password
3. Select Log in
To log in as a multiple account user, you will need:
- The Company ID for the Soldo account you want to access
- Your email address
- Soldo account password
1. Select log in from here (Once selected, this will become your default login screen.)
2. Enter the Company ID for the account you want to access.
3. Enter your email address.
4. Enter the password for the account you want to access.
5. Select Log in.
To login as an SSO user, you will need:
- The Company ID for the Soldo account you want to access
- The email address used by your Identity Provider
- The password used by your Identity Provider
1. From the log in screen select Log in with SSO.
2. Enter your email address and select Continue.
3. You will be redirected to your Identity Provider to complete the authentication. Enter your details and complete any additional verification required by your Identity Provider, for example, Two Factor Authentication (2FA).
First login
When you log in to Soldo for the first time, you will need to create a new strong password. Your temporary password can be found in your welcome email.
Updating your temporary password
After entering your credentials on the log in screen, you will be prompted to create your password.
1. Enter the old password (the one that you have just logged in with).
2. Enter your new password.
3. Confirm your new password.
4. Select Change password.
Strong Customer Authentication (SCA)
If you are logging in to the Soldo web app for the first time, or accessing it from a new browser, you will need to complete the SCA verification.
After completing the SCA verification you can choose to trust your browser. If you choose this option, you will not need to complete the SCA verification for another 90 days if you access the web app using the same browser.
To complete the SCA verification, you will need:
- Your mobile phone with the Soldo mobile app installed, or
- Your mobile phone with cellular signal to receive an SMS code
Verify with the Mobile app
To verify with the mobile app:
1. Select the Mobile app option.
2. Open the Soldo mobile app on your phone.
3. Select Yes, it's me from the notification screen.
Verify with SMS
To verify with SMS:
1. Select the SMS code option.
2. Enter the 6 digit code sent to your phone.
3. Select Continue.