Skip to main content
Top
  • Product Team

Deposit money into your Soldo account

Unlimited Plan Plus Plan Standard Plan

SoldoPlans_All_202407_R_EN.svg

To begin using Soldo and experiencing the benefits of the platform, you will first need to deposit money into your Main wallet.

Tip: A Main wallet in Soldo is a 'default' wallet to store your company money. It is automatically created for you upon creating your account. The default Main wallet will be created in the currency based on the country of the account holder.

Deposit money into your Soldo account

Deposit via GBP Main wallet

Faster Payments - BACS

Use the account number and sort code to deposit money from a UK bank account to your GBP wallet. Your deposit should appear instantly but might take up to 2 working hours.

WC_Wallets_MainWalletGBP_FasterPaymentAnnotated_202409_EN.png

IBAN

Use the IBAN and BIC to deposit money into Soldo from your company’s bank account. It can take 1-2 days for GBP deposits to appear in Soldo.

Important: You must enter the reference number in the custom reference field when depositing money to your Soldo account. You'll find the reference number listed in the information panel under the IBAN tab.

WC_Wallets_MainWalletGBP_IBANAnnotated_202409_EN.png

Direct deposit

Within Soldo’s web app, a direct deposit lets you make a secure money transfer into your main wallet, directly out of your bank account through Open Banking. A temporary connection is made to your bank account each time you make a direct deposit into Soldo. We don’t have access to your transaction data. A direct deposit is sent as a Faster Payment so is usually instant, but can take up to 2 hours to appear in Soldo.

WC_Wallets_MainWalletGBP_DirectDepositAnnotated_202409_EN.png

Deposit via EUR Main wallet

IBAN

Note: This deposit option is suitable only for transfers in euro between banks operating in the SEPA scheme.

Use the IBAN and BIC to deposit money into Soldo from your company’s bank account. It can take 1-2 days for EUR deposits to appear in Soldo.

WC_Wallets_MainWalletEUR_IBANAnnotated_202409_EN.png

International payment

Note: This deposit option is suitable only for SWIFT transfers from foreign currencies to euros and from a bank outside the SEPA scheme.

Use the IBAN and BIC to deposit money into Soldo from your company’s bank account. It can take 1-4 days for EUR deposits to appear in Soldo.

Important: You must enter the reference number in the custom reference field when depositing money to your Soldo account. You'll find the reference number listed in the information panel under the International payment tab.

WC_Wallets_MainWalletEUR_InternationalPaymentAnnotated_202409_EN.png

Direct deposit

Within Soldo’s web app, a direct deposit lets you make a secure money transfer into your main wallet, directly out of your bank account through Open Banking. A temporary connection is made to your bank account each time you make a direct deposit into Soldo. We don’t have access to your transaction data. A direct deposit is sent as a Faster Payment so is usually instant, but can take up to 2 hours to appear in Soldo.

WC_Wallets_MainWalletEUR_DirectDepositAnnotated_202409_EN.png

Deposit via USD Main wallet

IBAN

Use the IBAN and BIC to deposit money into Soldo from your company’s bank account. It can take up to 2 working days for USD deposits.

Important: You must enter the reference number in the custom reference field when depositing money to your Soldo account. You'll find the reference number listed in the information panel under the IBAN tab.

WC_Wallets_MainWalletUS_IBANAnnotated_202409_EN.png

To begin using Soldo and experiencing the benefits of the platform, you'll first need to deposit money into your Main wallet.

Tip: A Main wallet in Soldo is a 'default' wallet to store your company money. It's automatically created for you upon creating your account. The default Main wallet will be created in the currency based on the country of the account holder. The default Main wallet is also know as the Billing wallet.

If you're a Plus or Unlimited plan customer, you'll be able to activate additional currencies. We currently support the GBP, EUR and USD currencies. For each currency that you activate, we'll automatically create a new Main wallet for that currency.

Deposit money into your Soldo account

Important: To avoid delays, always use the exact details shown in the deposit info section. This helps your deposit pass important checks like Confirmation of Payee and Verification of Payee. Pay close attention to the beneficiary name. If it doesn't match exactly, the payment might be delayed or rejected by your bank.

You can deposit funds into your Soldo account at any time. Follow the steps below to get started.

  1. Select Wallets from the navigation menu.
  2. Select Main wallets.
  3. Click on Deposit money.
    WC_Wallets_MainWallets_PrincipleMulitCurrency_DepositMoney_202510_Surface_EN.png
Note: This will take you directly to the deposit section for your default Main wallet (also known as the Billing wallet).

If you're using multiple currencies and want to deposit money into a different Main wallet, select the wallet from the list first. Then click the Deposit info tab.

  1. Choose your deposit method. Follow the instructions provided to complete the deposit. For details on available deposit options, see the section below.
    WC_Wallets_MainWallets_DepositMethods_202510_Surface_EN.png

Deposit methods

Faster Payment/BACS

Note: Before making a Faster Payment, check if your bank supports the scheme. If not, your money will be refunded within 5 working days.

You'll find all of the information you need to make a deposit using Faster Payment/BACS under the Deposit info tab such as:

  • Beneficiary
  • Sort code
  • Account number
Tip: To speed up your transfer, use the beneficiary name shown in the beneficiary field while transferring money.

Faster Payments usually arrive instantly but can take up to 2 hours to appear in Soldo. BACS transfers take 24-48 hours.

IBAN

Important: You must enter the reference number in the custom reference field when depositing money to your Soldo account. You'll find the reference number listed in the information panel under the IBAN tab.

WC_Wallets_MainWallets_DepositMethods_ReferenceNumber_202510_Surface_EN.png

If you're an EU customer, please be aware that this deposit option is only suitable for euro transfers between banks that are part of the SEPA scheme.

You'll find all of the information you need to make a deposit using the IBAN method under the Deposit info tab such as:

  • Reference number
  • Beneficiary
  • IBAN
  • BICC

Direct deposit

A Direct deposit lets you make a secure money transfer into your Main wallet, directly from your bank account through Open Banking. A temporary connection is made to your bank account each time you make a direct deposit into Soldo. We don’t have access to your transaction data.

A Direct deposit is usually instant, but it can take up to 2 hours to appear in Soldo.

SEPA transfers should take 1-2 business days to appear in Soldo, but may take longer depending on your bank. Usually they’re free, but some banks might charge a fee for this transfer.

SEPA Instant transfers take less than 10 seconds to complete. Usually they’re free, but some banks might charge a fee for this transfer.

To use the Direct deposit method:

  1. Click on the Make direct deposit option.
    WC_Wallets_MainWallets_DepositMethods_MakeDirectDeposit_202510_Surface_EN.png
  2. Select the country where your bank is located.
  3. Choose your bank from.
  4. Follow the guided instructions to create the secure temporary connection with your bank and complete the deposit.

International payment

Important: You must enter the reference number in the custom reference field when depositing money to your Soldo account. You'll find the reference number listed in the information panel under the International payment tab.

WC_Wallets_MainWallets_DepositMethods_ReferenceNumber_202510_Surface_EN.png

The International payment deposit option is suitable only for SWIFT transfers from foreign currencies to euros and from a bank outside the SEPA scheme.

You'll find all of the information you need to make a deposit using the  International payment method under the Deposit info tab such as:

  • Reference number
  • Beneficiary
  • IBAN
  • BICC

Availability

Who: Super admins and Admins. Custom roles with the "Can see the options to deposit money in a Main wallet" permission.
Pricing plan(s): Standard, Plus, Unlimited (Multiple currency Main wallet deposit on Plus and Unlimited)
10 people voted. Sum of votes: 0
Have more questions? Submit a request
Soldo® 2026 All rights reserved
The website in all languages and for all markets is provided by Soldo Software Ltd., a company incorporated in the UK with company number 09233754 and VAT: GB204213566, whose registered office is 119 Marylebone Road, London, NW15PU, United Kingdom. All communications related to the website shall be sent to the registered office.

The software services provided to customers resident in or with registered office in an EEA country or in the UK are provided by Soldo Software Ltd a company incorporated in the UK with company number 09233754 and VAT: GB204213566, whose registered office is 119 Marylebone Road, London, NW15PU, United Kingdom. Soldo Software Ltd (data protection number: ZA 092035) complies with all applicable data protection and privacy legislation in force from time to time in the UK and the EU including the General Data Protection Regulation ((EU) 2016/679) and the Data Protection Act 2018. All the communications related to the software and related services shall be sent to the registered office. Soldo Software Ltd., 119 Marylebone Road, London, NW15PU, United Kingdom.

The software services provided to customers resident in or with registered office in Italy are provided by Soldo Italia S.r.l. , a company incorporated in Italy with company number 11864540965 at the Registry of companies of Milano, Monza, Brianza, Lodi, VAT: IT11864540965, and registered office at Via degli Olivetani 10/12, 20123 Milano (Italy). Soldo Italia Srl complies with all applicable data protection and privacy legislation in force from time to time in Italy including the General Data Protection Regulation ((EU) 2016/679). All communications related to the software and related services shall be sent to the registered office Soldo Italia Srl, Via degli Olivetani 10/12, 20123 Milano (Italy).

The financial services provided to customers resident in or with registered office in an EEA country are provided by Soldo Financial Services Ireland DAC, a company incorporated in Ireland with company number 610705, and registered office at 33 Sir John Rogerson’s Quay, Dublin 2, Ireland.  Soldo Financial Services Ireland DAC is regulated by the Central Bank of Ireland. Mastercard is a registered trademark, and the circles design is a trademark of Mastercard International Incorporated. The card is issued by Soldo Financial Services Ireland DAC pursuant to a licence issued by Mastercard International Inc. Soldo Financial Services Ireland DAC complies with all applicable data protection and privacy legislation in force from time to time in Ireland, including the EU General Data Protection Regulation (EU 2016/679) and the Data Protection Acts 1988 - 2018. All communications related to financial services provided by Soldo Financial Services Ireland DAC shall be sent to Soldo Financial Services Ireland DAC, 33 Sir John Rogerson’s Quay, Dublin 2, Ireland.

The financial services provided to customers resident in or with registered office in the UK are provided by Soldo Financial Services Ltd., a company incorporated in the UK with company number 09495650, whose registered office is 119 Marylebone Road, London, NW15PU, United Kingdom, authorised as an Electronic Money Institution by the Financial Conduct Authority (firm registration number 900459). Mastercard is a registered trademark, and the circles design is a trademark of Mastercard International Incorporated. The card is issued by Soldo Financial Services Ltd pursuant to a licence issued by Mastercard International Inc. Soldo Financial Services Ltd. (data protection number: ZA147304) complies with all applicable data protection and privacy legislation in force from time to time in the UK and the EU including the General Data Protection Regulation ((EU) 2016/679) and the Data Protection Act 2018. All communications related to financial services provided by Soldo Financial Services Ltd shall be sent to Soldo Financial Services Ltd., 119 Marylebone Road, London, NW15PU, United Kingdom.