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How does the Soldo SSO work?

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Single Sign-On (SSO) lets your users access Soldo securely using your company’s identity provider. Once SSO is set up, logging in is quick and familiar, with fewer passwords to manage.

Prerequisites

Before anyone can log in with SSO, make sure you’ve completed these steps:

  • You’re on a Soldo Plus or Unlimited plan with the SSO Add-on.
  • Your identity provider is fully configured to connect with Soldo.
  • Your users are added to the Soldo application in your identity provider.
  • Your users also exist in Soldo with the same email address used in your identity provider.
Note: Soldo SSO doesn’t support automatic user provisioning. Users must already exist in Soldo with a matching email address.

Log in using SSO on the web app

Once setup is complete, logging in takes a few simple steps.

  1. On the Soldo login page, select Log in with SSO.
    WC_Account_SingleAccountLoginScreen_NoSSOBanner_Annotated_202409_EN.png
  2. Enter your email address and select Continue.
    WC_Account_SSOScreen2CompanyIDEnteredAnnotated_202409_EN.png
  3. You’ll be redirected to your identity provider.
    WC_Account_SSOKeyCloakRedirect_202408_EN.png

Your identity provider may ask you to:

  • Enter your email address and password.
  • Complete 2FA if required.

WC_Account_SSOIdentityProvider2FA_202408_EN.png

After completing authentication, you’ll return to Soldo.

  1. Select the company you want to access.
Note: If you only access one Soldo account, this step won’t appear.

WC_Account_SSO_MultiAccounts_Annotated_202409_EN.png

  1. When verification is complete, you’ll need to complete Secure Customer Authentication (SCA) as an additional security step.
Tip: If you trust your browser, SCA won’t be required every time for login.

WC_Account_SSO_SCA_202408_EN.png

  1. Once complete, you’ll be redirected to your Dashboard.

Log in to Soldo with SSO on the mobile app

  1. Open the Soldo mobile app.
  2. On the login screen, select your account.
    MA_RegistrationNew_ChooseAccount_202502_EN.webp
  3. You’ll be redirected to your company’s SSO provider. Enter your credentials to continue.
    MA_RegistrationNew_SSORedirect_202502_EN.webp
  4. After completing authorisation, you’ll return to the app and land on the Transactions screen.

Switch to another company with SSO

If your email is linked to multiple Soldo companies, switching accounts is easy.

  1. Open the user menu.
    WC_Account_SSO_LoggedInUserMenuAnnotated_202408_EN.png
  2. Select the account dropdown and choose the company you want to switch to.
    WC_Account_SSOUserMenuSwitchCompanyAnnotated_202408_EN.png
  3. Select Change company.
    WC_Account_SSOChangeCompanyAnnotated_202408_EN.png
Note: If the company doesn’t have SSO enabled, you’ll be asked to enter that account’s password.

What changes when SSO is activated?

When you activate SSO for your company, keep the following in mind:

  1. Existing Soldo passwords won’t work. All users must log in with SSO.
  2. New users added in Soldo must also exist in your identity provider before they can log in.
  3. Password resets are handled in your identity provider, not in Soldo.

Single Sign-On (SSO) lets your users access Soldo securely using your company’s identity provider. Once SSO is set up, logging in is quick and familiar, with fewer passwords to manage.

Prerequisites

Before anyone can log in with SSO, make sure you’ve completed these steps:

  • You’re on a Soldo Plus or Unlimited plan with the SSO Add-on.
  • Your identity provider is fully configured to connect with Soldo.
  • Your users are added to the Soldo application in your identity provider.
  • Your users also exist in Soldo with the same email address used in your identity provider.
Note: Soldo SSO doesn’t support automatic user provisioning. Users must already exist in Soldo with a matching email address.

Log in using SSO on the web app

Once setup is complete, logging in takes a few simple steps.

  1. On the Soldo login page, select Log in with SSO.
    WC_Integrations_SSO_LoginMainAnnotated_202512_Surface_EN.png
  2. Enter your email address and select Continue.
    WC_Integrations_SSO_Login_202512_Surface_EN (1).png
  3. You’ll be redirected to your identity provider.
    WC_Account_SSOKeyCloakRedirect_202408_EN.png

Your identity provider may ask you to:

  • Enter your email address and password.
  • Complete 2FA if required.

WC_Account_SSOIdentityProvider2FA_202408_EN.png

After completing authentication, you’ll return to Soldo.

  1. Select the company you want to access.
Note: If you only access one Soldo account, this step won’t appear.
  1. When verification is complete, you’ll need to complete Secure Customer Authentication (SCA) as an additional security step.
Tip: If you trust your browser, SCA won’t be required every time for login.

WC_Integrations_SSO_LoginSCA_202512_Surface_EN.png

  1. Once complete, you’ll be redirected to your Dashboard.

Log in to Soldo with SSO on the mobile app

  1. Open the Soldo mobile app.
  2. On the login screen, select your account.
    MA_RegistrationNew_ChooseAccount_202502_EN.webp
  3. You’ll be redirected to your company’s SSO provider. Enter your credentials to continue.
    MA_RegistrationNew_SSORedirect_202502_EN.webp
  4. After completing authorisation, you’ll return to the app and land on the Transactions screen.

Switch to another company with SSO

If your email is linked to multiple Soldo companies, switching accounts is easy.

  1. Open the user menu.
    WC_UserMenu_ctaAnnotated_202512_Surface_EN.png
  2. Select the Account option.
    WC_UserMenu_AccountAnnotated_202512_Surface_EN.png
  3. Choose the company you want to switch to.
    WC_UserMenu_AccountSwitchAnnotated_202512_Surface_EN.png
  4. Select Change company.
Note: If the company doesn’t have SSO enabled, you’ll be asked to enter that account’s password.

What changes when SSO is activated?

When you activate SSO for your company, keep the following in mind:

  1. Existing Soldo passwords won’t work. All users must log in with SSO.
  2. New users added in Soldo must also exist in your identity provider before they can log in.
  3. Password resets are handled in your identity provider, not in Soldo.
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The software services provided to customers resident in or with registered office in an EEA country or in the UK are provided by Soldo Software Ltd a company incorporated in the UK with company number 09233754 and VAT: GB204213566, whose registered office is 119 Marylebone Road, London, NW15PU, United Kingdom. Soldo Software Ltd (data protection number: ZA 092035) complies with all applicable data protection and privacy legislation in force from time to time in the UK and the EU including the General Data Protection Regulation ((EU) 2016/679) and the Data Protection Act 2018. All the communications related to the software and related services shall be sent to the registered office. Soldo Software Ltd., 119 Marylebone Road, London, NW15PU, United Kingdom.

The software services provided to customers resident in or with registered office in Italy are provided by Soldo Italia S.r.l. , a company incorporated in Italy with company number 11864540965 at the Registry of companies of Milano, Monza, Brianza, Lodi, VAT: IT11864540965, and registered office at Via degli Olivetani 10/12, 20123 Milano (Italy). Soldo Italia Srl complies with all applicable data protection and privacy legislation in force from time to time in Italy including the General Data Protection Regulation ((EU) 2016/679). All communications related to the software and related services shall be sent to the registered office Soldo Italia Srl, Via degli Olivetani 10/12, 20123 Milano (Italy).

The financial services provided to customers resident in or with registered office in an EEA country are provided by Soldo Financial Services Ireland DAC, a company incorporated in Ireland with company number 610705, and registered office at 33 Sir John Rogerson’s Quay, Dublin 2, Ireland.  Soldo Financial Services Ireland DAC is regulated by the Central Bank of Ireland. Mastercard is a registered trademark, and the circles design is a trademark of Mastercard International Incorporated. The card is issued by Soldo Financial Services Ireland DAC pursuant to a licence issued by Mastercard International Inc. Soldo Financial Services Ireland DAC complies with all applicable data protection and privacy legislation in force from time to time in Ireland, including the EU General Data Protection Regulation (EU 2016/679) and the Data Protection Acts 1988 - 2018. All communications related to financial services provided by Soldo Financial Services Ireland DAC shall be sent to Soldo Financial Services Ireland DAC, 33 Sir John Rogerson’s Quay, Dublin 2, Ireland.

The financial services provided to customers resident in or with registered office in the UK are provided by Soldo Financial Services Ltd., a company incorporated in the UK with company number 09495650, whose registered office is 119 Marylebone Road, London, NW15PU, United Kingdom, authorised as an Electronic Money Institution by the Financial Conduct Authority (firm registration number 900459). Mastercard is a registered trademark, and the circles design is a trademark of Mastercard International Incorporated. The card is issued by Soldo Financial Services Ltd pursuant to a licence issued by Mastercard International Inc. Soldo Financial Services Ltd. (data protection number: ZA147304) complies with all applicable data protection and privacy legislation in force from time to time in the UK and the EU including the General Data Protection Regulation ((EU) 2016/679) and the Data Protection Act 2018. All communications related to financial services provided by Soldo Financial Services Ltd shall be sent to Soldo Financial Services Ltd., 119 Marylebone Road, London, NW15PU, United Kingdom.