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What are wallets?

Wallets in Soldo give you full control over how funds are distributed and accessed across your organisation. They help you manage spending efficiently by setting aside money for specific users, teams, or purposes. Whether you're running a project, funding a department, or assigning money to an individual, wallets make it easy to allocate and track funds without losing oversight.

There are four types of wallets in Soldo:

  • Main wallet
  • Company wallet
  • User wallet
  • Reserved wallet

Main wallet

The main wallet is your primary funding source in Soldo. When you deposit money into your Soldo account from your company bank account, the funds are added to the main wallet. From here, you can transfer money to user wallets, company wallets, and reserved wallets as needed.

Key features:

  • Each active currency has one default main wallet.
  • Only the main wallet can receive deposits from external bank accounts.
  • Funds can be transferred to users, cards, or other wallet types.
  • Main wallets can't be deleted.

On Plus or Unlimited plans, activating a new currency will create a new main wallet for that currency.

WC_Wallets_AllCurrenciesActive_202410_EN.webp

Any funds you deposit are protected by bank-level security and can be withdrawn at any time.

The main wallet can be used to fund multiple user and company cards. You can control spending by setting card rules and limits.

WC_Wallets_MainWalletGBPLinkedCards_202410_EN.webp

If you want more control over specific budgets, such as by team or project, you can also create company wallets or use user wallets and reserved wallets alongside the main wallet.

Company wallet

Company wallets let you separate funds from your main wallet to give teams or departments access only to the money allocated to them. These wallets are useful for managing budgets by group, project, or spending type.

Key features:

  • Can be used by multiple user or company cards.
  • Help restrict access to only specific funds.
  • Can be created and named by the user (e.g. Marketing wallet, Travel wallet).
  • Can be funded by the main wallet or another company wallet.

WC_Wallets_CompanyWalletLinkedCards_202410_EN.webp WC_Wallets_CompanyWalletMulitple_202410_EN.webp

Super admins, Admins, and Managers with permission can create and manage company wallets through the Company wallets section of the web app.

User wallet

A user wallet is automatically created for each user in your account. It allows you to assign funds to an individual and link those funds to one user card. This setup offers maximum control over individual spending.

Key features:

  • Only the assigned user can spend from the wallet.
  • Each user has one wallet per active currency.
  • Used to fund a single user card.

You won’t see user wallets as a separate menu item. Instead, when you select a user in the Users section, you’ll see their User balance, which reflects the balance in their user wallet.

WC_Wallets_UserBalance_202410_EN.webp

Reserved wallet

A reserved wallet sets aside funds for a specific company card. Only one company card can be linked to a reserved wallet. This setup ensures that the funds in the wallet can only be used by that card, similar to a traditional prepaid card.

Key features:

  • Funds are locked to one company card.
  • Provides tight control over card-level spending.
  • Wallets are auto-created and managed per card.

Reserved wallets don’t appear as separate items in the Wallets menu. To view a reserved wallet, select the company card it’s linked to in the Cards section. The wallet balance will appear alongside the card details.

WC_Wallets_ReservedWallet_202410_EN.webp

Wallet comparison table

Wallet typePurposeVisible fromCreated
Main walletPrimary funding sourceWallets sectionAutomatically (for each active currency)
Company walletShared funds for teams, projects, or spend typesWallets sectionBy user
User walletFunds for a specific userUser profile (User balance)Automatically (for each active currency)
Reserved walletFunds for a specific company cardCompany card detailsWhen creating Compnay card and choosing Reserved wallet

Good to know

  • Only the main wallet can receive funds directly from a bank account.
  • User and reserved wallets are automatically created and can't be deleted or manually added.
  • You can create multiple company wallets to manage budgets more effectively.

Wallets in Soldo give you full control over how funds are distributed and accessed across your organisation. They help you manage spending efficiently by setting aside money for specific users, teams, or purposes. Whether you're running a project, funding a department, or assigning money to an individual, wallets make it easy to allocate and track funds without losing oversight.

There are four types of wallets in Soldo:

  • Main wallet
  • Company wallet
  • User wallet
  • Reserved wallet

Main wallet

The main wallet is your primary funding source in Soldo. When you deposit money into your Soldo account from your company bank account, the funds are added to the main wallet. From here, you can transfer money to user wallets, company wallets, and reserved wallets as needed.

Key features:

  • Each active currency has one default main wallet.
  • Only the main wallet can receive deposits from external bank accounts.
  • Funds can be transferred to users, cards, or other wallet types.
  • Main wallets can't be deleted.

On Plus or Unlimited plans, activating a new currency will create a new main wallet for that currency.

WC_Wallets_MainWallets_PrincipleMulitCurrency_MenuItem_202510_Surface_EN.png

Any funds you deposit are protected by bank-level security and can be withdrawn at any time.

The main wallet can be used to fund multiple user and company cards. You can control spending by setting card rules and limits.

WC_Wallets_MainWallets_LinkedCards_202510_Surface_EN.png

If you want more control over specific budgets, such as by team or project, you can also create company wallets or use user wallets and reserved wallets alongside the main wallet.

Company wallet

Company wallets let you separate funds from your main wallet to give teams or departments access only to the money allocated to them. These wallets are useful for managing budgets by group, project, or spending type.

Note: Company wallets are available on Plus and Unlimited plans.

Key features:

  • Can be used by multiple user or company cards.
  • Help restrict access to only specific funds.
  • Can be created and named by the user (e.g. Marketing wallet, Travel wallet).
  • Can be funded by the main wallet or another company wallet.

WC_CompanyWallets_Principle_202510_Surface_EN.png

Super admins, Admins, and Managers with permission can create and manage company wallets through the Company wallets section of the web app.

User wallet

A user wallet is automatically created for each user in your account. It allows you to assign funds to an individual and link those funds to one user card. This setup offers maximum control over individual spending.

Key features:

  • Only the assigned user can spend from the wallet.
  • Each user has one wallet per active currency.
  • Used to fund a single user card.

You won’t see user wallets as a separate menu item. Instead, when you select a user in the Users section, you’ll see their User balance, which reflects the balance in their user wallet.

WC_Dashboard_Home_SA_202512_Surface_EN.png

Reserved wallet

A reserved wallet sets aside funds for a specific company card. Only one company card can be linked to a reserved wallet. This setup ensures that the funds in the wallet can only be used by that card, similar to a traditional prepaid card.

Key features:

  • Funds are locked to one company card.
  • Provides tight control over card-level spending.
  • Wallets are auto-created and managed per card.

Reserved wallets don’t appear as separate items in the Wallets menu. To view a reserved wallet, select the company card it’s linked to in the Cards section. The wallet balance will appear alongside the card details.

WC_ReservedWallets_Overview_202510_Surface_EN.png

Wallet comparison table

Wallet typePurposeVisible fromCreated
Main walletPrimary funding sourceWallets sectionAutomatically (for each active currency)
Company walletShared funds for teams, projects, or spend typesWallets sectionBy user
User walletFunds for a specific userHome, User sectionAutomatically (for each active currency)
Reserved walletFunds for a specific company cardCompany card detailsWhen creating Company card and choosing Reserved wallet

Good to know

  • Only the main wallet can receive funds directly from a bank account.
  • User and reserved wallets are automatically created and can't be deleted or manually added.
  • You can create multiple company wallets to manage budgets more effectively.
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