Show images
When card payments aren’t suitable, Super admins can use Soldo to make bank transfers directly to any person or organisation, such as for supplier invoices, client payments, or employee reimbursements.
Make a bank transfer to a verified payee
For regular bank transfer payments, you may want to add a verified payee to speed up the payment process. By choosing a verified payee, you won’t be asked to provide the payee details each time you want to make a payment. For more information on adding verified payees, refer to this article.
- From the left-side menu, select Bank transfers.
-
Select your Bank transfer access from the list.
Note: If you have multiple currencies activated, you’ll see an entry for each active currency. - From the Payees tab, you’ll see a list of your verified payees. Hover over the payee and select Make payment.
-
Select the wallet from which you’re making the payment.
- Enter the payment amount, reference, and select a payment reason.
- Select Next.
- Review the payment details, select Confirm, and then complete the Strong Customer Authentication.
Make a bank transfer to an “unverified” payee
If you need to make an ad-hoc bank transfer to a supplier, client, or employee and don’t want to add them as a verified payee, you can do this from the Bank transfers section. These payees won’t be added to your verified payee list, so you’ll need to enter their details again next time you want to make a payment. However, you can still add them as a verified payee later if needed. Refer to this article for details on promoting a payee to a verified payee.
- From the left-side menu, select Bank transfers.
-
Select your Bank transfer access from the list.
Note: If you have multiple currencies activated, you’ll see an entry for each active currency. - Select Pay a new payee.
-
Enter the payee details.
- Select the account type and payee category.
- Select Check payee details.
- Soldo will then verify your payee details (Confirmation of Payee) to help ensure a secure payment.
For more information on Confirmation Of Payee, see this article. - Select Continue.
-
Select the wallet that you want to use as the funding source for this bank transfer.
- Enter the amount, reference, and payment reason.
- Select Continue.
- Select Confirm.
- Complete Strong Customer Authentication when prompted.
Note: After a successful payment, the payee will not be added as a verified payee. You’ll need to enter their details again next time you want to make a payment. If you want to promote this payee to a verified payee, refer to this article.