How is the data I provide kept safe?

Soldo will never misuse your data. We will never sell it, give it away or use it for anything other than to deliver or improve our services to you. Our privacy policy applies to all individuals who supply personal data to us in relation to our technology and software services for businesses. This includes the person who signs up to our services on behalf of our business customer, users authorised to create and approve user accounts (known as ‘super admins’) and users of our services while employed by our business customer. Below we have summarised key areas around data. For further information, you can access our full privacy policy on our website at this link.

Data Storage and Protection

All data you provide to us is stored on our secure servers. Any payment transaction will be encrypted using Transport Layer Security technology. We use strong customer authentication (SCA) for extra security when logging into our technology and software services. Data can be audited upon request by the customer and is always available for the duration of the customer’s relationship with Soldo.

Data Deletion

As regulated financial institutions, Soldo Financial Services Ltd and Soldo Financial Services Ireland DAC are required to preserve the data for 10 years after the end of the business relationship for the sole purposes of sharing it with the corresponding regulator upon request or to aid any investigations led by a law enforcement agency. Please refer to Soldo’s Terms & Conditions for details. For more information about how we ensure data security, you can read more here.