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When you create a new plastic card, you'll be able to select the card shipping address from a list of company or user addresses. We'll use that address for the first shipment and any card renewals.
If you want to check what delivery address is linked to a card or update the address, follow the guides below.
View a card delivery address
- Log in to the web app.
- From the left-side menu, select Cards.
- Select the card you want to view. Note: You'll only be able to view the delivery address for plastic cards.
- In the right side information panel, you'll see the delivery address currently linked to this card. This is the address we'll use for this card's renewal.
Update a card delivery address
- Log in to the web app.
- From the left-side menu, select Cards.
- Select the card you want to view.
Note: You'll only be able to update the delivery address for plastic cards. - In the right side information panel, under Delivery address, select Edit address.
- Choose the new delivery address and select Confirm.
Tip: You'll also be able to add a new address from here. Just select Add company address. - If you want to ship the card directly to a user, select the User addresses tab.
- Select the user from the dropdown. You'll then be able to choose their registered address and then select Confirm. Tip: If you've not yet added an address for the user, you'll be able to do that from here. Just select Add user address.
When you create a new plastic card, you'll be able to select the card shipping address from a list of company or user addresses. We'll use that address for the first shipment and any card renewals.
If you want to check what delivery address is linked to a card or update the address, follow the guides below.
View a card delivery address
Who: Super admins and Admins can view card delivery addresses for all cards in the account. Users can view the delivery address for cards assigned to them.
- Log in to the web app.
- From the navigation menu, select Cards.
- Select the card you want to view.
Note: You'll only be able to view the delivery address for plastic cards. - In the right side information panel, you'll see the delivery address currently linked to this card. This is the address we'll use for this card's renewal.
Update a card delivery address
Who: Super admins and Admins.
- Log in to the web app.
- From the navigation menu, select Cards.
- Select the card you want to view.
Note: You'll only be able to update the delivery address for plastic cards. - In the right side information panel, under Delivery address, select Edit.
- Choose the new delivery address and select Confirm.
Tip: You'll also be able to add a new address from here. Just select Add address. - If you want to ship the card directly to a user, select the User addresses tab.
- Select the user from the dropdown. You'll then be able to choose their registered address and then select Confirm.
Tip: If you've not yet added an address for the user, you'll be able to do that from here. Just select Add address.
Availability
Pricing plan(s): Standard, Plus and Unlimited.