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Prevent interruptions with low balance transfers

Low balance transfers automatically top up a wallet when its balance drops below a set amount. They help ensure cards keep working without constant monitoring.

This is especially useful for high-usage wallets or critical spend.

How low balance transfers work

A low balance transfer is triggered when a wallet falls below a threshold you define. When triggered, Soldo automatically transfers funds based on your rules.

You can also set limits to control how much money can be transferred over time.

Set up a low balance transfer

  1. Navigate to the User or Company wallet and open the Transfers tab.
  2. Choose Low balance transfer.
    WC_CompanyWallets_LowBalanceTabAnnotated_202510_Surface_EN.png
  3. Select the Transfer funding source field, then choose the wallet that will be used for the low balance transfer.
  4. In the Set balance to field, enter the amount you want to set the wallet balance to (target balance).
  5. In the When balance falls below field, enter the low balance threshold (if the wallet balance drops below this amount, the top-up will be automatically triggered).
  6. Optional: For more control and to prevent misuse, you can choose the option to Set transfer cap. You'll then be able to set a limit for how much can be transferred daily, weekly, or monthly if needed.
    WC_CompanyWallets_LowBalanceCap_202510_Surface_EN.png
  7. Confirm by selecting Save.

Common use cases

  • Keeping frequently used cards funded
  • Preventing declined transactions due to low balance
  • Reducing manual checks for finance teams

Availability

Who: Super admin and Admin. Limited Admins and Leaders can manage low balance transfers for Company wallets where available.
Pricing plan(s): All plans support low balance transfers from Main wallets. Company wallet low balance transfers require Plus or Unlimited.
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