After you pay with a Soldo card, the electronic invoice might be sent directly to you or your company instead of Soldo. If this happens, you’ll need to forward the invoice to us so we can process it correctly.
How to send invoices to Soldo
If you receive the electronic invoice (in XML format) on behalf of your company, you can share it with Soldo in three ways:
- By email: Forward it to fatture@pec.soldo.com from any standard or PEC email account
- Upload via the Soldo web app: Drag and drop one or more XML files into the upload area
- Automated SFTP transfer: Ideal for companies processing a high volume of invoices
1. Sending invoices by email
If you received the invoice in your PEC inbox, you can simply forward the original message to fatture@pec.soldo.com. You can also automate this with inbox rules in your PEC system.
Don’t worry if you send invoices that aren’t related to fuel purchases, or if you send the same invoice more than once. Soldo automatically filters and processes only what’s needed for your summary document.
2. Uploading invoices to the web app
Electronic invoices are XML files. To upload them, drag and drop one or more files directly into the upload window in the Soldo web app. The system will:
- Automatically detect and import only fuel-related invoices
- Ignore any duplicates
This means you don’t need to manually sort or rename files — Soldo handles it all in the background.
3. Using SFTP file transfer (for high-volume invoice uploads)
If your company manages invoices through its internal systems, you can integrate with Soldo using an SFTP file transfer. This is ideal for automating large-scale invoice processing and reconciliation.
To set this up, contact your account manager or email businesssupport@soldo.com for assistance.