How do I create a single-use virtual card?
Creating a new single-use virtual card is quick and easy.
- Admins and Super admins: simply click on ‘Purchases’ in the left-hand side menu and then click on the ‘Create a purchase’ button at the top right-hand side. Here you can create a single-use virtual card for yourself or assign one to another user.
- Users: simply click on ‘Purchases’ in the left-hand side menu and then click on the ‘Active purchase’ button. This activates the purchase and creates the single-use virtual card, which you can use to make your purchase.
What name do I input when making a purchase with single-use virtual cards?
You can use your own name, or the name of your organisation.
How are refunds processed with single-use virtual cards and where does the refunded money go?
The merchant will make the refund against the virtual card number that was used to make the purchase and the money will be returned to the wallet that the funds were originally requested from.
How do I see all the transactions made using single-use virtual cards?
Within the reports and activities section we have added a new filter called ‘payment method’. This allows users to filter transactions made using user cards, company cards and/or purchases. The ‘purchases’ filter shows you purchases made by single-use virtual cards.
Do single-use virtual cards have a maximum amount limit?
Single-use virtual cards work in conjunction with any limits already in place on your Soldo Account.
Is there a limit to the amount of single-use virtual cards I can create?
There is no limit to the number of single-use virtual cards you can create.
Do single-use virtual cards comply with 3D secure?
Yes, single-use virtual cards comply with 3D Secure.
How do I authenticate single-use virtual cards?
You would authenticate your single-use virtual card transaction by SMS so please ensure your contact details are up to date in the platform.