1. How do I know what plan I currently have and what are my options?
To find out more about your existing plan, you can navigate to Company Info->Soldo Plans. On this page you should be able to see Current Plan and Upgrade options. If on the Current plan you see an option to Update this means you are on one of our older plans and should consider updating to our newer plans to take advantage of newer features.
2. How do I upgrade from my existing plan to a higher one?
Upgrading a plan at Soldo is easy and simple. You can do this by navigating to Company Info->Soldo Plans. You will have the option to Upgrade to one of our higher plans or get in touch with us for discussing enterprise pricing. If you want to find out more about features in the higher plan please reach us at email@example.com and we will be happy to help!
3. When will my plan be upgraded?
Your plan is upgraded immediately and you will be able to access all the features on the Upgraded plan.
4. How will this impact my current bill?
You will be billed for the upgraded plan in your current bill which is due in the first week of the following month. However, if this is stopping you from upgrading please contact us on firstname.lastname@example.org
5. Is there an option to downgrade?
We are sure your business will be able to extract higher value from higher plans, however if this does not work you can downgrade the plan in the next calendar month by contacting us.
6. How do I get billed for the extra SAAS cost?
At Soldo, we give you the flexibility to pay as your business scales. To this effect, you pay a minimum platform fee with some feature limits and additional SAAS cost depending on usage. This ensures you only pay for what you use during the month.