- I can’t access my Soldo account. Why has my account been blocked?
- How does the Soldo update impact user wallets over the new 1 User wallet per currency limit?
- How does the Soldo update affect Expense centres?
- Why am I having trouble logging into the web console?
- How can I reset my password for the web console?
- What web browsers are supported by Soldo?
Managing your Soldo cards
Purchasing with Soldo cards
- I paid with my Soldo card, but didn't get the receipt. What should I do?
- I accidentally threw away the receipt. What should I do?
- Why has my Soldo transaction been declined?
- What if I see a transaction I don't recognise, and what should I do if I’ve been charged more than agreed for a good or service?
- I haven't received the goods/services I paid for. What should I do?