Security and data protection
5 Articles
A helpful resource to answer all of your security and data related questions.
Security and data protection
5 ArticlesA helpful resource to answer all of your security and data related questions.
- How does Soldo ensure data protection and security?
- Protect yourself from phishing fraud
- How to recognise a communication from Soldo.
- Where is my money being held?
- Cookie policy
Strong Customer Authentication (SCA)
6 Articles
Find out about Strong Customer Authentication and how it helps to protect you when accessing your account or making payments.
Strong Customer Authentication (SCA)
6 ArticlesFind out about Strong Customer Authentication and how it helps to protect you when accessing your account or making payments.
- What is Strong Customer Authentication (SCA)?
- Strong Customer Authentication (SCA) - Web console login
- Strong Customer Authentication (SCA) - Mobile app approvals
- Strong Customer Authentication (SCA) – online payments
- Strong Customer Authentication (SCA) for contactless transactions
- What is a Trusted Device?
Identity verification
7 Articles
Helpful resources explaining our Identity verification process for Soldo users.
Identity verification
7 ArticlesHelpful resources explaining our Identity verification process for Soldo users.
- What is Identity verification?
- What information will I need to provide for the Identity check?
- What happens when I have completed the identity verification check?
- What should I do if my identity check fails?
- I’ve already completed an identity check, why am I being asked to complete another?
- How can I check the Identity verification status for my users?