I've forgotten my card's PIN code, what do I do?

If you’ve entered the PIN code too many times and your card is now locked, don’t worry. 

Here's how cardholders can find out the PIN for their card in the mobile app: 

1. Log into the mobile app 
2. Click on Cards 
3. Select and click on the relevant card, or the information icon
4. Click on Show PIN 

Alternatively, PIN reminders can be sent in the web console by an admin for your company: 

1. Login to the web console at: manage.soldo.com 
2. Click on Users 
3. Select a user, click on Cards, and then click on Pin Options for a card 

This will trigger a text (to their phone number in Users > Profile) to be sent to the user with their PIN.