Delete a wallet

Before deleting a Company wallet

Before you delete a Company wallet, you'll need to:

- Make sure that the wallet balance is at 0

You can transfer funds to another wallet. To do this:

1. Select your wallet and choose the Transfers tab.
2. Select the destination wallet (the wallet that will receive the funds in your Company wallet).
3. Enter the amount to transfer. This must be the full balance of the Company wallet.
   

- Remove any cards linked to the wallet

You can switch the funding source of any linked cards to use a different wallet. To do this:

1. Select your wallet and choose the Linked cards tab to view any cards linked to the wallet.
   
2. Select the card from the list and then, from the Cards screen, select the 3 dots (more options) > Change wallet.
   

- Remove any automatic transfers set up on the wallet

You'll need to remove any transfer rules or presets that are set up for the wallet you want to delete. To do this:

1. Select your wallet and choose the Transfers tab.
2. Select the Periodic and Low balance tabs, remove any rules and select Save.
   

Delete a Company wallet

1. Confirm that you have completed the steps in the guide above.
   Important: You'll also need to make sure that there are no pending transactions for the wallet before you can delete. 
2. From the left side menu, select Wallets > Company wallets and then click on the wallet you want to delete.
   
3. Select the 3 dots (more options) and then select Delete wallet.
   
4. Select Yes, delete to confirm.

Which wallets can be deleted?

In Soldo, only Company wallets can be deleted. This is because Company wallets are created by users to organise funds for teams, projects, or specific purposes.

Other wallet types cannot be deleted:

• Main wallets are created automatically when your account is set up or when you activate a new currency. They cannot be deleted.
• User wallets are created automatically when you add a user. Each user gets one wallet for every active currency. These wallets cannot be deleted.
• Reserved wallets are created automatically when you choose a reserved wallet as a funding source for a company card.

If you no longer want to use one of these wallets, you can change how money flows by switching funding sources instead.

Learn more here: Change the funding source for a card 

Before deleting a Company wallet

Before you can delete a Company wallet, you need to complete all the steps below.

Make sure the wallet balance is 0

You must move all funds out of the Company wallet before deleting it. You can do this by transferring the full balance to another wallet.

1. From the company wallet section, select the wallet and open the Transfers tab.
2. Select the wallet that will receive the funds by clicking on the Transfer to field.
   
3. In the pop-up, choose the wallet and select Confirm.
4. In the Amount field, enter the full-balance of the company wallet, then select Confirm transfer.
   

Remove any cards linked to the wallet

Any cards linked to the Company wallet must use a different funding source before you can delete it.

1. From the company wallet section, select the wallet and open the Linked cards tab.
   
2. Select a card, then click the three dots (more options) menu and choose Change wallet.
   
3. Choose a new wallet to link to the card, then select Confirm.
   

Remove any automatic transfers set up on the wallet

You must remove any automatic transfer rules or presets linked to the Company wallet.

1. From the company wallet section, select the wallet and open the Transfers tab.
2. Open the Periodic and Low balance tabs, remove all rules, then select Save.
   

Delete a Company wallet

1. Confirm that you have completed all the steps above. 

   Important: Make sure there are no pending transactions on the wallet.
2. From the navigation menu, select Wallets > Company wallets, then choose the one you want to delete.
3. Select the three dots (more options), then choose Delete wallet.
   
4. In the pop-up, select Yes, delete to confirm.