How can I check the Identity verification status for my users?

When you invite users to Soldo or assign a role that requires an identity check, you'll be able to check and keep track of the Identity verification status.

Note: To do this, you'll need to log in with a role that has the correct permissions to view users and user information.

Check Identity verification status

Log in to the web app.
Navigate to the Users section.
Select the column settings icon, enable the ID verification toggle and apply the settings.
You'll now be able to see the Identity verification status for your users.

Tip: The default status is Not required. If a user is required to complete an identity check, you'll see one of these statuses:

- Pending - the user has not yet completed the ID verification.
- In review - the user has completed the ID verification and is being reviewed.
- Completed - ID verification has been completed.
- Failed - ID verification has failed. The Super admin should contact Soldo.

You can also filter your users by the ID verification status by selecting the ID verification filter dropdown.

When you invite users to Soldo or assign a role that requires an identity check, you'll be able to check and keep track of the Identity verification status.

Note: To do this, you'll need to log in with a role that has the correct permissions to view users and user information.

Check Identity verification status

Log in to the web app.
Navigate to the Users section.
Select the column settings icon, enable the ID verification toggle and apply the settings.
You'll now be able to see the Identity verification status for your users.

WC_IdentityVerification_StatusVisible_202602_Surface_EN.png

You can also filter your users by the ID verification status by selecting the ID verification filter dropdown.

0 people voted. Sum of votes: 0